Volunteer FAQ’s

What is the minimum number of hours our family is required to complete?Each family is required to complete a minimum of 20 hours (30 if you have 2+ students) each school year.
Can anyone in my family complete the required volunteer hours?Any individual 18 years or older who does not have a student enrolled in CCA can complete volunteer hours on your behalf. When you have someone complete hours on your behalf, s/he should SignUp for a volunteer spot using your student’s name and carpool number in order for you to get credit for the hours they complete on your behalf.
Can I borrow some hours from a friend who has completed their requirement?No. We rely on each family to complete their own volunteer requirement. We genuinely appreciate and rely upon those volunteers that go over their requirement, but those hours in excess of the requirement cannot be donated to others.
Do I need to register as a volunteer before completing my volunteer hours?Signup.com is the primary way to sign up for volunteer opportunities.
How do I find volunteer opportunities?Volunteer opportunities can be found on the CCA PTC website, the CCA at Wendell Falls website and within the weekly Cardinal Corner.
Are you interested in volunteering in school?Charter Schools USA has elected to use the SafeSchools Online Safety Training Program to train both Professional, Support Staff and Volunteers on school-related safety issues. All Volunteers will now be required to complete the training outlined below, before they will be allowed to volunteer.
https://charterschoolsusa-chartersafe.safeschools.com/register
Registration Key: a496ee98
Why are you asking for my carpool number?Each carpool number is assigned to a family. The carpool number is used to record volunteer hours whenever anyone from the family volunteers.
I signed up, what now?We appreciate your support! Once you’ve signed up there is nothing left to do until the day you volunteer. When that day arrives, please arrive at least 10 minutes ahead of your volunteer time in order to have plenty of time to park, CheckIn on the tablet in the lobby and get your security badge from the front desk.
Life happened and I can’t make the volunteer spot, how do I cancel my spot?Please log into the Signup and cancel your spot. To see specifics on how to do this see this article. In addition, please be courteous and contact the person that is expecting you*. In addition, please try to fill your spot by posting on the Cardinal Charter Academy Families Facebook page for general school opportunities or specific classroom page if the opportunities are grade/class specific. *No email necessary for carpool or cafeteria duty!
Where do I park when volunteering?You are welcome to park in the parking spaces in front of school. If your volunteer time coincides with morning carpool please proceed through the carpool loop as usual, park in the spots on the right of the school. If your volunteer time is toward the end of the school day, be cognizant that you may get blocked in by carpool traffic if you stay past 3pm. Please park with traffic flow. Please only park in marked spaces.
How do I check-in for my volunteer spot?Once you arrive to CCA for your spot, please check-in using your personal mobile device via https://signup.com/go/bpauUYA.
I didn’t sign-up before arriving to school. How do I get credit for my volunteer hours?When you arrive to school, please CheckIn and add your name to the SignUp spot manually using the “add a participant button” available on each spot.
How are volunteer hours recorded?Volunteers are responsible for ensuring the accuracy of your volunteer hour record. All hours and in-kind donations must be logged via a Sign-up where the organizer is a CCA administrator. When you Sign-up for a spot via SignUp.com your hours are automatically recorded. When you arrive to school to volunteer you must also Check-in to verify your attendance at your spot, otherwise your assignment will be deleted. If a Sign-up does not exist for the activity you are completing, please contact the person who requested your assistance to have him/her record those hours. When dropping off in-kind donations, be sure to fill out a “CCA Donation Drop-off Info Form” to ensure your hours are properly credited and delivered to the intended recipient.
How can I determine how many volunteer hours I’ve completed to date?Each volunteer is able to check their own volunteer hours via their SignUp.com profile. Ideally, each person will use a single email address when signing up for volunteer spots. This will allow the volunteer a comprehensive view into their personal hours. If more than one person volunteers within a family, the hours can be summed across the various profiled. Reports of cumulative hours will also be emailed from the Community Involvement Team after the end of each quarter.
I used more than one email address to sign-up. How do I correct this?See How do I update my personal information on a SignUp? for step by step instructions on correcting your data on a SignUp.
I’m missing volunteer hours on my Signup.com profile. How do I get credit for them?Before reaching out to anyone: Ensure that all of your volunteer hours are logged under the same email address. If you find that you have recorded hours under more than one email, please see the article How do I update my personal information on a SignUp? to correct your email address on the SignUps with the incorrect information. Did you SignUp? In nearly every situation there should be a SignUp before you show up to volunteer. You must SignUp and CheckIn when you arrive to the event for your hours to be recorded. If that doesn’t resolve the issue, reach out to the person responsible for requesting your assistance to have them log your hours.
Can my children who don’t attend CCA come with me when I volunteer?In most cases, no. Children who do not attend CCA should not be in the school building while school is in session. There are certain activities that occur outside of regular school hours where children are permitted. However, the children should remain under the direct supervision of the volunteer and should not distract from the volunteer’s task at hand.
Do my donations to the CCA Fun Run count towards my volunteer requirement?No. Donations to the CCA Fun Run are tax deductible donations and therefore do not count towards your volunteer hour requirement.
Do parent-teacher conferences count towards my volunteer hours?Unfortunately, Parent-Teacher conferences are not able to be counted towards volunteer hours.
I have a full-time job and cannot be at school during school hours, how can I fulfill my volunteer requirement?We are empathetic to the challenges faced by full-time working parents in fulfilling their volunteer hours when your work schedule doesn’t allow. Here are some ideas for ways to get volunteer hours outside of the regular school day: Morning carpool volunteering begins at 7:30 and you are done shortly after 8, but 45 minutes of volunteer time is offered. There are several evening events over the course of the year. Many of the outside of school opportunities are found via PTC committees. Indicate your skills and interests on this SignUp and the PTC chairs will reach out to you when they have a need. PTC meetings are held each month at 7pm and 1 hour of volunteer time is granted for just attending. See the PTC Calendar for Specific needs are announced at each meeting. If your job allows for PTO on specific days you can complete a large chunk of hours by volunteering for a field trip. On any given day, if PTO is an option, there are volunteer opportunities from 7:30am to 4pm.